This Opportunity
WSP is currently initiating a search for Full Time - Traffic System Operator IV - Assistant Operations Manager for our client’s Hauppauge, NY office. The Traffic System Operator IV - Assistant Operations Manager shall have a detailed familiarity with Long Island's roadways, understand communications protocols and be knowledgeable on the location and purpose of all ITS elements.
Candidates must be capable of independently following procedures and direction with minimal oversight and supervision. The successful candidate must be willing to work all shifts as needed including overnights, weekends and holidays, and respond to on-call issues and activities via phone.
Your Impact
- Operate the TMC’s Advanced Traffic Management System (ATMS); including minor configuration of the ATMS, and Message Plans.
- Direction, Supervision and Administration of the TMC; System Operation; Roadwork Information and Lane Closure Coordination; Training and Updating of Manuals; Operations and Administration of the Highway Emergency Local Patrol (HELP) and Parkway Tow Contracts.
- Lead and direct work of INFORM System Operators
- On call 24/7 via phone
- Coordinate traffic and incident management functions
- Ensure shift co-workers are adequately trained and current in all tasks relevant to System Operators I, II, & III
- Shift liaison to management for identifying problems and/or weaknesses in operational procedures
- Prepares and maintains training documents and reports
- Shift continuity, assessments, briefings between shift/maintenance personnel, and overall system performance
- Assemble, collate, and prepare roadwork/construction information in order to formulate daily, weekly and
- OpenReach/511NY Road Work reports
- Administer On-The-Job Training
- Perform ITS Maintenance Contract Inspector and H.E.L.P. & Parkway Tow Supervisor System operator III, System Operator II and System Operator I responsibilities
Who You Are
Required Qualifications
- A minimum of a High School diploma or equivalent is required
- Must possess a valid Driver’s License
- Minimum 7 years of experience with TMC type facility and/or traffic management
- Minimum 4 years of supervisory experience
- Applicants must be able to pass a State Police background/criminal history check
- In-dept knowledge of local roadways
- Oral and written communication
- Computer/Software – including MS Office applications, spreadsheets and databases
- Public, internal and external relations (works well with internal, external and partner groups and individuals)
- Mentor and training new staff, and able to respond to problem situations 24/7/365
Analytical and organizational kills
- Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP’s Code of Conduct and related policies and procedures
- Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies
Preferred Qualifications
- Ability to communicate clearly both verbally and written
- Strong attention to detail
- Ability to professionally interact with co-workers and client staff
- Proficient with Advance Transportation Management System platforms and other traffic management databases (i.e. Foundation & Agile)
- In-depth knowledge of local roadways
- Ability to perform with minimal supervision
- Ability to multi-task and remain calm during high pressure situations
- Ability to perform in a cooperative team environment
Compensation and Benefits:
WSP provides a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on a providing health and financial stability throughout the employee’s career.
Expected Salary: $50,700 $87,010
WSP USA is providing the compensation range and general description of other compensation and benefits that the company in good faith believes it might pay and/or offer for this position based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
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